Are there any memory or external storage devices/cards in your device?

Before selling any device to us, we will require you to remove any external storage from the device(s) you are selling. 

This includes, but is not limited to:

• Memory cards
• SIM cards
• Hard drives
• Loose paper with personal information

For SIM cards we cannot be held responsible for cancelling the airtime contracts linked to each SIM card/device and therefore will not be held responsible for costs incurred once sold.  

Please note that whilst we try to format and wipe all data from any device sold to us, any non-functioning devices that you sell may not be formatted due to their reduced functionality. As a result please be aware that there's possibility that data may be left on your device in these cases, and that we may sell or hand over your device to a third party or RMA centre to strip for parts.